bubu88 Privacy Policy

1 Overview

This Privacy Policy applies to all users of the bubu88 platform — whether you access it through the website at bubu88.run or through the bubu88 Android application. It covers the personal data we collect, the purposes for which we use it, how long we keep it, and your rights as a player.

When you create a bubu88 account, make a deposit in PKR, place a bet on Cricket or PSL, play Live Casino, spin Slots, join a Bingo room, or contact support, you are sharing information with us. We are responsible for handling that information carefully and using it only in the ways described here.

By using bubu88, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use the platform. This Privacy Policy should be read together with the Terms and Conditions, which form the broader agreement between you and bubu88.

2 Data We Collect

bubu88 collects personal data in several ways — directly when you fill in account details, automatically when you use the platform, and from payment processors when you make PKR transactions. Here is a breakdown of what we collect and where it comes from:

We do not collect sensitive personal data beyond what is required for identity verification. We do not collect biometric data, religious affiliation, or political information of any kind.

3 How We Use Your Data

Every piece of data we collect serves a specific, legitimate purpose. We do not collect data speculatively or hold it without a clear reason. The main purposes for which bubu88 uses your personal data are:

• Account operation: Creating and managing your bubu88 account, verifying your identity, enabling login, and maintaining your preferences and game history.
• Payment processing: Handling deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, Bank Transfer, cards, and mobile wallets. Matching transaction records to your account.
• Security and fraud prevention: Detecting suspicious login activity, preventing duplicate accounts, identifying unusual betting patterns, and protecting the platform from abuse.
• Customer support: Responding to account queries, resolving payment disputes, investigating complaints, and communicating with you about your account status.
• Platform improvement: Analysing how players use the platform to improve game loading times, navigation, and the overall experience — particularly on mobile, which is how most Pakistani players access bubu88.
• Responsible gaming: Monitoring account activity to identify signs of problem gaming behaviour and applying responsible gaming tools such as deposit limits or self-exclusion where appropriate or requested.
• Promotional communications: Sending you information about bonuses, Cricket and PSL betting promotions, and platform updates — but only if you have opted in to receive these. You can opt out at any time.
• Legal and compliance obligations: Maintaining records as required by applicable law, including anti-money laundering obligations, and providing records to competent authorities when legally required to do so.

4 Payment Data & PKR Transactions

When you make a deposit or request a withdrawal on bubu88, payment data is shared with our payment processing partners to complete the transaction. This is a technical necessity — without sharing your JazzCash number or bank account details with the relevant payment processor, the transaction simply cannot go through.

• Your JazzCash or Easypaisa number is shared with the respective mobile money service only to initiate or confirm the specific transaction you requested.
• For Bank Transfer and Raast transactions, your bank account number and name are shared with our banking partners to route the payment.
• Full card details (where cards are used) are handled through PCI-DSS compliant payment processors. bubu88 does not store complete card numbers on its own systems.
• Transaction IDs and confirmation references are stored in your account records for dispute resolution and audit purposes.
• Payment processors we work with are contractually required to handle your data securely and use it only for the specific transaction — they cannot use your payment data for their own marketing purposes.

All PKR transactions on bubu88 are processed in Pakistani Rupees without currency conversion. The transaction amounts stored in your account history reflect the PKR values you deposited or withdrew.

5 Data Sharing & Third Parties

bubu88 does not sell, rent, or trade your personal data. We share data only in the following specific, limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, banking partners, and card processors — strictly for completing your transactions as described in Section 4.
• Identity verification providers: Third-party KYC service providers that help us confirm player identity during the verification process. These providers are contractually bound to handle data confidentially.
• Game software providers: Some game providers require session data (such as player ID and game session tokens) to run their games correctly within the bubu88 platform. This data is limited to what is technically necessary and does not include financial information.
• Platform infrastructure providers: Hosting, cloud, and security providers that support the technical operation of the bubu88 platform. These providers operate under strict data processing agreements.
• Legal authorities: Where required by applicable law, we may be legally obligated to share account and transaction records with competent authorities. We will not share data beyond what is specifically required.

All third parties who receive data from bubu88 are subject to data processing agreements that prohibit them from using your data for any purpose other than the one for which it was shared.

6 Cookies & Tracking Technologies

bubu88 uses cookies and similar local storage technologies on its platform. Cookies are small data files stored in your browser that help the platform function correctly, remember your preferences, and analyse how the site is being used.

• Essential cookies: Required for the platform to work — these handle your login session, keep you authenticated while you play, and remember your language and display preferences. The platform cannot function properly without these.
• Functional cookies: Remember settings you have chosen, such as your preferred deposit method or game view, so you do not have to re-enter them every session.
• Analytics cookies: Help us understand how players navigate bubu88 — which pages are visited most, how long sessions last, and where users drop off. This data is aggregated and anonymised where possible. It is used solely to improve the platform.
• Security cookies: Assist in fraud detection and bot prevention, for example by distinguishing between genuine human sessions and automated access attempts.

By continuing to use bubu88 after this notice has been displayed, you consent to the use of cookies as described. You can manage or disable non-essential cookies through your browser settings, but please note that doing so may affect the functionality of certain features on the platform.

7 Data Security

bubu88 takes the security of your personal data seriously and applies a range of technical and organisational measures to protect it from unauthorised access, loss, or disclosure.

• All data transmitted between your device and the bubu88 platform is encrypted using SSL/TLS. The padlock in your browser's address bar confirms this connection is active.
• Passwords are stored in hashed format. bubu88 staff cannot see your plaintext password — if you forget it, it must be reset rather than retrieved.
• Access to personal data within bubu88's systems is restricted on a need-to-know basis. Only staff with a legitimate operational reason can access specific account data.
• Payment data is processed through PCI-DSS compliant systems. Full card numbers are not stored on bubu88's own servers.
• Platform systems are monitored continuously for suspicious activity, including unusual login patterns and abnormal transaction volumes.
• Regular security reviews are conducted to identify and address vulnerabilities in the platform's infrastructure.

8 Data Retention

bubu88 keeps your personal data for as long as your account is active and for a defined period after account closure. We do not hold data indefinitely — once the retention period has passed and there is no legal obligation to keep it, your data is securely deleted or anonymised.

• Active accounts: All account and transaction data is retained for the full duration of your account's active life.
• After account closure: Core account records, transaction history, and identity verification documents are typically retained for a period of five years following account closure. This is primarily to meet anti-money laundering record-keeping requirements and to allow investigation of any disputes that may arise after closure.
• Communication records: Support conversations and complaint records are kept for a minimum of two years.
• Anonymised analytics: Aggregated, anonymised usage data may be retained indefinitely as it no longer identifies any individual.
• Dormant accounts: If your account has been inactive for 12 months, bubu88 may contact you using your registered details before taking any action on the account.

If you would like your data deleted sooner than the standard retention period, please contact support. Where there is no legal obligation requiring us to retain specific data, we will action deletion requests within a reasonable timeframe.

9 Your Rights Over Your Data

As a bubu88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact support using the details in Section 12.

• Right of access: You can request a copy of the personal data bubu88 holds about you, including your account details, transaction history, and verification records.
• Right to correction: If any personal data we hold about you is inaccurate or out of date — for example, your mobile number has changed — you can ask us to correct it.
• Right to deletion: You can request deletion of your personal data where there is no legal obligation for us to retain it. We will confirm whether your request can be fulfilled in full or only in part due to retention obligations.
• Right to restrict processing: You can ask bubu88 to pause processing of your data in certain circumstances — for example, while a complaint is being investigated.
• Right to withdraw marketing consent: If you have opted in to receive promotional emails or SMS messages about bonuses and Cricket betting offers, you can withdraw that consent at any time. Withdrawal of marketing consent does not affect your ability to use the platform.
• Right to data portability: You can request a copy of certain account data in a structured, machine-readable format.

We will respond to all data rights requests within a reasonable period. In some cases — for example, large data access requests or complex deletion requests — we may need additional time and will let you know if this applies to your request.

10 Minors — Under 18

bubu88 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of the registration process, and bubu88 reserves the right to request supporting documentation at any time to confirm that a player meets the minimum age requirement.

If we become aware that a minor has created an account and provided personal data, we will close the account immediately and delete the associated data as quickly as our legal obligations allow. If you are a parent or guardian and believe your child has registered on bubu88, please contact us immediately using the details in Section 12 so we can take action promptly.

We also encourage adults who share devices with children to use device-level parental controls and ensure their bubu88 account is always properly logged out when the device is not in their personal use.

11 Changes to This Privacy Policy

bubu88 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable regulations, or improvements to our data practices. When we make meaningful changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how your data is used, we will make reasonable efforts to notify registered players through their registered contact details before the changes take effect. Continued use of the platform after a Privacy Policy update constitutes your acknowledgement of the revised policy.

We recommend reviewing this page periodically. The current version of this Privacy Policy always supersedes any previous versions.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, you can reach bubu88 support at any time. Our support team handles data-related requests alongside general account and payment queries.

Data enquiries email: [email protected]

You can also visit the FAQ page for answers to common account questions, or the Responsible Gaming page for guidance on managing your gaming activity safely.

Please include your registered username or mobile number when contacting us about a data request so we can locate your account and respond efficiently.